Identifying the cause and solution for error message "We're sorry, QuickBooks encountered an error while calculating tax."
When syncing a transaction to QuickBooks, the following error message from QuickBooks is returned to bluesheets:
Error: We're sorry, QuickBooks encountered an error while calculating tax. Try re-selecting the tax rate or reentering the product/service item and saving the form again.
Cause: QuickBooks does not allow the mapped tax code on a specific transaction. In general, this could mean that QuickBooks has deactivated (made inactive) some of the sales tax codes and a new one must be mapped. Alternatively, this can be caused by renaming sales tax codes.
Solution:
- Map a tax code that matches your transaction type and resave your export rule